Service disruptions back in December 2022 caused havoc for many businesses and households around the UK and on one particular occasion, we were also caught short.
As engineers with over 50 years combined experience, we understand how vital delivery response is to your productivity and reputation.
Being an independent business means we can provide a unique, customised service that’s dedicated to your individual needs. It also means that we can remain responsive to customer demand in a personal and agile way.
In this case PR Co-Director Lee-Roy Rushforth hopped in the car with the customers order just days away from Christmas and travelled 380 miles from Flintshire to Newcastle to ensure complete customer satisfaction.
Speaking of his journey, Lee-Roy says “Our fast turnaround & response times are just one of the qualities our customers appreciate most about us, I wasn’t going to allow that to be compromised or willing to let our valued customer down at such a demanding time of year.
We pride ourselves on our person-focused, reliable service and offering reassurance to lift companies, technicians and engineers all around the UK, whether that’s demand for stock, technical support or highest quality lift equipment.”
